In the face of the development of new communication tools, it is necessary to pay special attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.
We can collect information about your computer, including your IP address, operating system, and browser, if any, for system administration purposes. This is statistical data on the habits and modes of navigation of our users; They do not allow individuals to be identified.
The cookies we use are those of the Google Analytics service. They allow us to observe the statistics of use of our site (counting of the number of visitors, navigation on the pages of our site,...) In order to improve the functioning of our site.
Collection of personal information
We collect the personal information you provide to us through the forms on the site and through the interactivity established between you and our website.
Lyon BleuCollects and processes the following categories of data:
- Status-Civil, identity, identification data: Surname, first name, address, telephone, mail,...
- Contact information in case of emergency: contact person, telephone, mail,...
- Information on the wishes for accommodation: smoker or non-smoker, specific diet,...
- Processing information: Accounting information, client type (Customer or Business),...
- Products and services held or used: ordered products, order history,...
Forms and Interactivity:
Your personal information is collected through the form, namely:
- Registration form
- Request for quotation form for a group
- Request for quote form for a person
- Application form to be a host family
- Application form to be a partner agent
We use the information collected for the following purposes:
- Order Tracking
- Create a custom Quote
- Application study
- Answer to specific questions
Sharing of personal information
We are committed not to marketing personal information collected. However, we sometimes share this information with third parties for the following reasons:
- Execution of the order (accommodation with our host families, taking meals from a partner,...)
- Partnership (exchange of information with our partner agents)
If you do not want your personal information to be communicated to third parties, you may object to it at the time of collection or at any time thereafter, as mentioned in the next section.
Right of opposition and withdrawal
We are committed to offering you a right of opposition and withdrawal with respect to your personal information.
The right of objection is understood to be the possibility for Internet users to refuse to use their personal information for certain purposes mentioned in the collection.
In some cases, this opposition may limit or prevent the execution of the order. We are committed to informing of possible consequences on the execution of the order following the execution of a right of opposition.
To be able to exercise these rights, you can contact us:
Mailing address : Lyon Bleu International - 82 Duguesclin Street - Lyon 69006
Phone: + 33 (0) 437 48 00 26
Right of Access
We undertake to recognise the right of access and rectification to the persons concerned who wish to consult, modify or even write down the information concerning them.
The exercise of this right will be:
By mail addressed to : Lyon Bleu International - 82, rue Duguesclin - Lyon 69006
by email at:
By phone: + 33 (0) 437 48 00 26
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- Access Management-Authorized person
- Access Management-person concerned
- Computer Backup
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism provides maximum security, a share of the risk is always present when using the Internet to transmit personal information.
Procedures implemented in the event of data leakage
Since the "zero" risk does not exist, in accordance with the new European regulation, in the event of a recorded leakage of voluntary or accidental data, we commit ourselves to communicating the situation in a transparent manner within a period of 3 days and to inform The competent supervisory authority: the CNIL. If the leak can lead to a real risk to the rights and freedoms of the people whose data has been hacked (for sensitive data) we are committed to notify the persons concerned directly.
Third party services that transmit data to us
We work with partners who can send us the personal data of the customers they entrust to us in order to allow the execution of the corresponding orders. We apply the same security rules to these data.
Automated marketing and/or profiling operations made using personal data
punctually, we may send newsletters or satisfaction surveys to those who have authorized the registration of their data. These people can unsubscribe at any time by contacting us at